My Nintendo Switch recently developed a crack in the backplate. This looks like it is something that has affected quite a few Switch owners judging by comments online.
The crack seems to form at the top right-hand side near the power button. It looks like a design issue that has something to do with the quality of the plastic and perhaps how tight the screw is on this side as a lot of people are getting cracks in the exact same place. See the picture below of my Nintendo Switch’s crack.
I contacted Nintendo UK and to be honest they were pretty poor in handling the issue. I sent them links to several websites where people were discussing these cracks and they said they couldn’t open links to external sites for security reasons (which is complete bollocks).
They refused to acknowledge that it was a fault with the Switch and said I had to book it in with their servicing department. When I asked them how much it would cost to fix they said it would be between £59 and £169. I read online that several people had sent their consoles to Nintendo UK’s service centre hoping they would fix this under warranty and were quoted the highest price (£169) to fix it. Frankly, that is ridiculous given it just needs a cheap bit of plastic replacing. You can buy a brand new Switch for only £100 more! I have no idea if they would have charged me that much but frankly, I wasn’t prepared to take the risk or waste the time sending my Switch to Nintendo. So I decided to fix it myself.
I bought a BASSTOP translucent backplate from Amazon.com for $18.99 which I got shipped to the UK.
I purchased a Keten Nintendo Switch toolkit from Amazon UK, priced at £7.59:
You only need two screwdrivers from this toolkit – the small Phillips and the small tri-wing screwdriver.
I used this YouTube video to help me replace the case – it was fairly straightforward and took about 20 minutes. The screws were tiny so it was a bit fiddly and you need to take care not to strip their heads.
The finished backplate
So for about £25 (including postage) I fixed my cracked Nintendo Switch.
I’m quite pleased with the end result. The flip-up stand on the back is not as good quality as the original but I hardly ever use it anyway.
I have to be honest, I prefer the feel of the original backplate so I decided to purchase an Orzly Comfort Grip Case for around £11.
This feels great and makes hand-held play more comfortable. It will also provide a bit more protection to the Switch – the case I got was translucent ‘Smokey Slate’ so you can see right through to the back of the Switch.